Terms & Conditions

These Terms & Conditions apply to purchases made through Emilie-Home. By using our website or placing an order, you agree to these terms.

1. About Us

This webshop is operated by:

Emilie-Home
[BUSINESS ADDRESS]
Email: info@emile-home.com

2. Products

We aim to display our home décor products, descriptions, colours, dimensions and images as accurately as possible. Minor differences may occur due to screen settings, photography or the characteristics of individual products.

3. Prices & Payment

All applicable prices are displayed on our website. Any delivery costs or additional charges will be shown before you complete your order.

Payment must be completed using one of the payment methods available at checkout.

4. Orders

After placing an order, you will receive an order confirmation. We reserve the right to cancel or refuse an order where reasonably necessary, for example if a product is unavailable, pricing information is clearly incorrect or payment cannot be completed.

If we cancel an order that has already been paid for, the applicable amount will be refunded.

5. Delivery

We use various delivery partners depending on the destination, parcel and available service.

Delivery dates and times are estimates unless explicitly agreed otherwise. Please ensure that the delivery information provided when ordering is correct.

For further information, please see our Delivery & Shipping Policy.

6. Returns & Right of Withdrawal

Consumers may have a legal right to withdraw from an online purchase within the applicable statutory cooling-off period.

For information about returns, exclusions, return costs and refunds, please see our Returns & Refund Policy.

7. Damaged or Incorrect Products

Please contact us as soon as possible if you receive a damaged, defective or incorrect product. Include your order number and, where relevant, photographs showing the issue.

Your statutory consumer rights remain unaffected.

8. Refunds

Approved refunds will normally be issued through the original payment method. The time required for the funds to appear may depend on your bank or payment provider.

9. Promotions & Discount Codes

Promotions and discount codes may be subject to additional conditions. Unless otherwise stated, discount codes cannot be exchanged for cash or combined with other promotions.

10. Website Information

We aim to keep the information on our website accurate and up to date. However, errors may occasionally occur. We may correct errors and update product information, prices or website content where necessary.

11. Intellectual Property

Unless otherwise stated, the content of this website, including our branding, text, graphics and original images, may not be copied, reproduced or commercially used without permission.

12. Liability

Nothing in these terms excludes or limits liability where doing so would be prohibited by applicable law.

To the extent permitted by law, we are not responsible for losses resulting from circumstances outside our reasonable control.

13. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable data-protection legislation.

14. Changes to These Terms

We may update these Terms & Conditions when necessary. The version published on our website at the time of your purchase will generally apply to that order.

15. Applicable Law

These Terms & Conditions are governed by the applicable laws. Mandatory consumer protections applicable to you remain unaffected.

16. Contact

If you have questions regarding these Terms & Conditions, please contact:

Emilie-Home
Email: info@emile-home.com
Address: [BUSINESS ADDRESS]